Complaint form

The form below allows you to submit a product defect claim. It is recommended to fill out the form fields carefully, which will enable efficient recognition of the application. After completing and sending the form, confirmation of registering the application in the system and further information will be sent to the e-mail address provided therein related to this (e.g. place of delivery of the product concerned by the notification).

Language

Order details

Order number or invoice number

Product information

If you want to complain about more than one product, please submit a complaint separately for each product.

Product ID

Order ID

Product quantity*

Registration

To speed up the complaint process as much as possible, please provide a detailed description of the defect

Description*

Attachments

We recommend adding:

product photos,
product code image,
photo of invoice or other documents

Assembly/vehicle

Was the product installed?

Yes, the product has been installed

No, the product has not been installed

Customer's details

Name*

Last name*

Email*

Phone*

Street*

House number*

Postcode*

City*

Country*

Bank account number*

We would like to inform you that refunds for approved complaints are always processed as a refund of the amount for the part to the provided bank account number - complaints are not settled with a new product.

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